Airport Customers

Hello,
Here is the topic for this week:

Who are the main customers of an airport and what facilities and services does an airport provide to meet their needs?

Don't forget to:

Write your answer in paragraphs.
Choose suitable vocabulary.
Give examples to support your main ideas.

Regards,
RV

Revision Week 2

Hello,
Thanks to all the students who prepared their presentations. It was very important that you got over any nervousness you might have had and I am confident that your next presentations will be even better. I am looking forward to seeing the other students' presentations on Sunday.

In the meantime, we have to get ready for the mini-quiz as well.
And these are the revision questions:

1. What is an airport?
2. In your opinion, what is the main role of an airport? Provide supporting information.
3. Name some of the facilities of an airport and provide a short definition for each one.
4. List some of the support services for the passengers and the airlines.
5. Define an airline, an-air-freight company, a low-cost carrier (LCC), a national flag carrier.
6. What is a hub airport?
7. Give some examples and write the IATA codes of:

• airlines in the Middle East and their primary hubs


• airlines in Europe and their primary hubs


• airlines in Asia and their primary hubs


• airlines in North America and their primary hubs

8. What organisations are ICAO and IATA?
Post your answers.
Enjoy your weekend!
Regards,
RV

The Busiest Passenger Airport In The World

Hello,

Today's lesson is about the busiest airport in the world - Hartsfield-Jackson Airport ATL.

The airport is located in the city of Atlanta, which is the capital city of a state in the US.

Q1. Which state is Atlanta located and can you find it on the map?

Q2. Check out the official website of the airport:

http://www.atlanta-airport.com/

what is their mission?

Q3. Look in ATL FactSheet and find the answers to:

a) How many runways does the airport have?

b) How many concourse buildings are there? Which ones are for domestic flights and which ones are for international flights?

c)How many gates in total are there?

d)How are passengers transported between concourses and gates?

e) What is the Sky Train?

f) How do you understand the word concessions? Give examples of different concessions.

g) How many parking positions for cargo aircraft are there?

h) How many people work at the airport?

i)How many consecutive years has Atlanta airport been announced the busiest passenger airport in the world?

j) How many international destinations does it serve?

k) How many domestic destinations does it serve?

l) How many passengers are processed every day?

m) What information is given about the control tower?

n) Look at the list of airlines. How many airlines are customers of this airport?

o) Can you find which airlines (United Airlines UA, American Airlines AA, Delta DL) use the airport as their main hub?

p) What kind of airline is UPS?

Q4. Would you like to work in an airport like Atlanta airport? Why/ Why not?

Write a short summary of the airport to support your choice.

Regards,

RV

Doha Airport Customer Satisfaction Survey

Hello,

Go to the link on this page and complete the survey about what you think of the services and facilities at Doha International Airport.
http://www.surveymonkey.com/s/8G5F56F

Kind regards,
RV

Revision Week 1

Hello,

These are the questions that are important for you to be able to discuss. Write your answer for each one. Try to give good definitions, examples and expand on the topic with supporting information.

1. What is an airport?
2. What is a hub airport?
3. Kinds of airports.
4. Codes for airports and airlines.
5. What is an airline? Discuss also types of airlines.
6. What organisation is IATA?
7. What organisation is ICAO?
8. What is ICAO alphabet? Why is this kind of alphabet necessary? Give examples.

Thank you for your work this week. Have a nice weekend!

Regards,
RV

Airline Hubs

Hello,

Today we are going to research our first topic and discuss some key vocabulary.

Vocabulary Task

1. We start with the word airline HUB. Look at the image of Cathay Pacific route map.


Cathay Pacific CX uses Hong Kong airport HKG as its main hub. How do you understand the word hub?

2. Check the meaning of airline hub to clarify your ideas. You can use an online dictionary on the web.

3. This is a list of the first 11 words that you need to define. Write a short definition for each one.

Key words:

an airport
a hub
a passenger
international passengers
domestic passengers
a destination
an aircraft
a cargo plane
a low-cost carrier
a long-haul flight
a short-haul flight

Research Task

4. Go to http://en.wikipedia.org/wiki/Airline_hubb
Find out which airports are used as main hubs for the airlines below. You need to find the airline code as well.

Airline Airline Code Main / Primary Hub

Qatar Airways
Emirates
Bahrain Air
Etihad

Royal Jordanian
Air India
KLM

Air France

American Airlines

Jazeera Airways

British Airways

Cathay Pacific

Air Arabia

Kingfisher Airlines

Asiana Airlines

Qantas

Enjoy the tasks.

Regards,
RV